Terms & Conditions

Effective Date: March 20, 2026

  1. Acceptance of Terms
    By accessing, browsing, or using the website at https://stepmediators.com (the “Website”) or by selecting “I Accept” during booking or registration, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, you must not use the Website. These Terms form a binding agreement between you and STEP MEDIATION & CONSULTING, INC.
  2. Business Information
    STEP MEDIATION & CONSULTING, INC.
    14 Mornington Drive, Hamilton, Ontario, L9B1Z3, Canada
    Phone: (289) 246-1190
    Email: paulette@stepmediators.com
    Website: https://stepmediators.com
  3. Services Description
    STEP MEDIATION & CONSULTING, INC. provides mediation and consulting services within the Province of Ontario, including:
  • Property Division
  • Elder Services
  • Child & Spousal Support
  • Co-parenting Agreements
  • Civil Mediation
  • Pre-nuptial and Post-nuptial Agreements

Full service details, session formats (in-person or virtual), and applicable HST fees are disclosed during the booking process. All services follow the principles of confidentiality, neutrality, and compliance with Ontario’s Family Law Act and other relevant laws.

  1. No Legal Advice
    The information provided on this Website is for general informational purposes only and should not be interpreted as legal advice or legal opinion. Accessing or using this Website, or communicating with STEP MEDIATION & CONSULTING, INC. through the Website or by email, does not create a mediator-client or solicitor-client relationship. You should consult an independent lawyer or professional for advice regarding your individual situation.
  2. User Conduct
    You agree to use the Website responsibly and for lawful purposes only. You must not:
  • Upload, share, or transmit harmful, defamatory, or unlawful content.
  • Interfere with Website operations or security features.
  • Attempt to gain unauthorized access to data or systems.
  • Use the Website for spam, solicitation, or any unlawful activities.

Violations may result in immediate termination of Website access without notice.

  1. Intellectual Property
    All materials on this Website—including text, graphics, logos, trademarks, designs, and other content—are owned by STEP MEDIATION & CONSULTING, INC. and protected under Canadian copyright and trademark law. Content may not be copied, reproduced, modified, distributed, or displayed without prior written consent. You may download or print informational materials solely for personal and non-commercial use.
  2. Limitation of Liability
    To the fullest extent permitted by Ontario law, STEP MEDIATION & CONSULTING, INC., its directors, employees, and contractors are not liable for any direct, indirect, incidental, special, or consequential damages arising from:
  • Your use or inability to use the Website,
  • Reliance on Website content, or
  • Any delays, errors, or interruptions in the Website’s operation.

All services and content are provided “as is,” without warranties of any kind. Any reliance on information from this Website is at your own risk.

  1. Governing Law
    These Terms and any disputes arising in connection with the Website or services are governed exclusively by the laws of the Province of Ontario and the applicable federal laws of Canada. You irrevocably agree to the exclusive jurisdiction of the courts located in Ontario for any legal proceedings.
  2. Changes to Terms
    STEP MEDIATION & CONSULTING, INC. reserves the right to modify these Terms at any time without prior notice. Updates will be posted on this page, and continued use of the Website indicates acceptance of those changes.
  3. Contact Information
    For questions or concerns regarding these Terms or your use of this Website, please contact:
    Email: paulette@stepmediators.com
    Phone: (289) 246-1190